Navigating Challenging Conversations: Why, What, and How. September 23 and 30. October 6. 1 PM Eastern Time. 10 AM Pacific Time. New 3-part webinar series!

Challenging conversations are an inevitable part of building trusting relationships with families, colleagues, and partners. While these conversations can be uncomfortable, they are also opportunities for self-reflection and growth. In this webinar series, we will explore how racism, culture, and bias may affect when and how we experience conversations as challenging. We will practice applying a strengths-based approach to effectively engage in challenging conversations.

This series is designed for all professionals who work with families of young children, including child care educators, family child care providers, home visitors, pediatricians, child welfare workers, early intervention educators, and more.


  • Mindy May, MS, Director of Partnership and Professional Development, Brazelton Touchpoints Center
  • Dewana Thompson, PhD, Director of the Touchpoints National Facilitator Team, Brazelton Touchpoints Center

Each webinar is 90 minutes. All webinars have live Spanish translation available!

You can register for each webinar individually or sign up for the whole series.

Price: $30/webinar or $75 for all 3 Webinars
BTC Learning Network Member Price: $28/webinar or $70 for all 3
Click here for information on joining the BTC Learning Network.

Can’t attend the live webinars? Register to access the recordings!

Want to purchase a group of seats for your staff or grantees? Contact us!


Thursday, September 23, 2021, 1:00 PM ET / 10 AM PT
The Why of Challenging Conversations

Uncovering how our own cultures, experiences, and biases affect what we consider challenging is a critical step toward effectively navigating challenging conversations. Come explore what impacts what we see as challenging and why.



Thursday, September 30, 2021, 1:00 PM ET / 10 AM PT
The What of Challenging Conversations

Topics we find challenging to discuss can include behaviors we find difficult, concerns about a child’s development, family relationships, and family well-being. What these topics have in common is they can make us uncomfortable. Come explore why these topics are hard not only for us but also for families, colleagues, and partners. Learn what we can do to promote productive and collaborative conversations about challenging topics.



Wednesday, October 6, 2021, 1:00 PM ET / 10 AM PT
The How of Challenging Conversations

Focusing on families’ strengths makes us more effective at navigating challenging conversations. Perspective-taking and having a strengths-based mindset help us recognize and elevate what each person brings to the conversation. Come explore strengths-based strategies we can use to better engage with families every day and during times when conversations may be challenging.



Register for all 3 webinars and save! Click here to purchase the entire series.

Would you like to bring these webinars or another BTC training to your program, organization, or community?
BTC facilitators can offer our courses to your specific group. We can also customize trainings to meet your professional learning needs.
Contact us today for more information!