Key Lessons

Reflecting on the experience of the national Touchpoints Network since 1996, we encourage you to consider three key lessons for achieving your desired outcomes for children and families. The first is the need for ongoing leadership support and commitment to the financial, human and administrative resources essential to the Touchpoints Program over time. Second, your Touchpoints program must offer opportunities for ongoing learning, structured feedback, mentoring, and opportunities for individual providers to use the Touchpoints Approach in practice with families and children.

Third, to change the paradigm of how children and families are served over time, sites must work to reflect Touchpoints at every level from working directly with families and children to procedures and policy. Optimally, Touchpoints Teams include individuals with knowledge, skills, and experience in planning, systems change, organizational development, and leadership as well as in training and facilitation.