Virtual Service Delivery Webinar Series

The coronavirus pandemic has dramatically changed how we deliver education, health care, and other critical services to young children and their families. Even as some regions of the country begin to re-open schools, child care centers, pediatric offices, and more, it is clear that many services will continue to be offered virtually. We have been hearing from colleagues around the country about the challenges of these unprecedented times, including working with families online, and also about some fascinating discoveries on how to make online work with families successful.

To support family-facing providers in their online work with children and families, Brazelton Touchpoints Center is offering a series of free 1-hour webinars and an online learning community that will explore how to manage the challenges posed by virtual service delivery and share strategies providers have found for building and sustaining strong relationships with families virtually. In partnership with Parents as Teachers and the Rapid Response Virtual Home Visiting (RR-VHV) Collaborative, we will build on lessons learned from virtual home visiting, adapted for all family-facing providers.  

All professionals who work with families of young children—including those who work in health care, early care and education, early intervention, child welfare, and family support—are encouraged to attend these webinars. We are pairing the webinars with an online learning community where webinar participants can engage with one another and BTC facilitators around the topics and strategies discussed in the webinars. Learn from others in the field who are also navigating serving families online!

The first series of six webinars kicks off on Wednesday, July 22, at 2 PM ET/ 11 AM PT. The webinars will continue biweekly through the end of September. Each webinar will be 1-hour long. Participants can register for the entire series or for individual webinars. Participants can also register to join the online learning community.

Webinar 1: Wednesday, July 22, 2 PM ET / 11 AM PT
Engaging Families Using a Strengths-Based Approach in the Virtual World

Engagement begins with your first interaction with a family. This webinar will explore how to use a strengths-based approach to build new relationships virtually and continue to foster existing relationships that have shifted online.

Webinar 2: Wednesday, August 5, 2 PM ET / 11 AM PT
Partnering with Families Virtually

Parents and programs want to be connected—now, more than ever! In this webinar, you will learn strategies for virtually partnering with families both individually and as a group.

Webinar 3: Wednesday, August 19, 2 PM ET / 11 AM PT
Providing Staff Support and Supervision Virtually

We are physically distanced right now, but staff members continue to need support and supervision. Effective staff support requires regular contact, time for reflection, connection with other team members, and continuous feedback. This webinar will explore strategies for providing staff support and supervision virtually.

Webinar 4: Wednesday, September 2, 2 PM ET / 11 AM PT
Developmental Screenings on Your Screen

Have you ever tried to screen a child when they were not in the room with you? This may sound like a daunting task, but it is possible! This webinar will focus on the unique challenges and strategies for completing screenings through virtual visits.

Webinar 5: Wednesday, September 16, 2 PM ET / 11 AM PT
Challenging Conversations with Families Virtually

It’s easy when it’s easy, and it’s hard when it’s hard. With the overwhelming presence and impact of both COVID-19 and racism, we know that families are experiencing stress and trauma in new ways. Conversations about the current challenges we all face are hard. This webinar will explore how we can have these challenging conversations with families and how these conversations offer opportunities for us to deepen our relationships with them.

Webinar 6: Wednesday, September 30, 2 PM ET / 11 AM PT
Taking Care of Yourself as a Virtual Service Provider

We are experiencing an unprecedented time in the world. Many providers are feeling isolated, overwhelmed, and unsure as programs and settings are determining when to re-open and how the work will be done in the future. In this webinar, you will learn how to care for yourself and ways to be generous and self-compassionate.

 

Register Today!

Questions? Contact touchpoints@childrens.harvard.edu