Virtual Service Delivery Webinar Series

Leer en español

The coronavirus pandemic has dramatically changed how we deliver education, health care, and other critical services to young children and their families.  While many schools, child care centers, and pediatric offices have re-opened or partially re-opened, it is clear that many services will continue to be offered virtually.

To support family-facing providers in their virtual work with children and families, Brazelton Touchpoints Center is providing a series of free 1-hour webinars and an online learning community that will explore the challenges and opportunities posed by virtual service delivery, and share strategies providers have found for building and sustaining strong relationships with families virtually. In partnership with the Rapid Response Virtual Home Visiting (RR-VHV) Collaborative, we are building on lessons learned from virtual home visiting that can benefit providers across all family-facing disciplines and sectors.

All professionals who work with families of young children—including those who work in health care, early care and education, early intervention, child welfare, and family support—are encouraged to attend these webinars. We are pairing the webinars with an online learning community where webinar participants can engage with one another and BTC facilitators around the topics and strategies discussed in the webinars. Learn from others in the field who are also navigating how to connect with young children and families virtually!

Each webinar is 1-hour long, with an optional 30-minute Q&A session at the end with at least one panelist. Participants can register for the entire series or for individual webinars. Participants can also join the online learning community, where you can access recordings of webinars you have missed.

All webinars include live Spanish translation and closed captioning for interested participants. 

This webinar series is made possible in part by the generosity of the W.K. Kellogg Foundation, the Overdeck Family Foundation, and our community of supporters.

Please help us spread the word about this series using our Social Media Toolkit.

Webinar 1: Wednesday, January 13, 2 PM ET / 11 AM PT
Exploring the Pandemic’s Impact on Providers’ Well-Being

As we begin a new year, it is important for providers to reflect on what we have learned over the last nine months as we delivered services virtually. During this webinar, we will explore the benefits of virtual service delivery, such as innovations for connecting with families in new ways, that we may want to carry forward post-pandemic. We will also discuss the costs of the pandemic on the well-being of providers, their supervisors, and leaders.

Presenters:

  • Kelly Ramsey, PhD Candidate, Education Coordinator, Sunbeam Family Services, Oklahoma
  • Jerri Stewart, MS, Family Engagement Manager, Child Care Resource Center, Chatsworth, CA

 

Webinar 2: Wednesday, January 27, 2 PM ET / 11 AM PT
Building Your Team Virtually: Hiring and Onboarding during Covid-19

The coronavirus pandemic has affected not only how providers engage with families but also how program leaders find, hire, and orient new staff. In this webinar, we will explore the opportunities and special considerations organizations have encountered as they shifted to recruiting, hiring, and onboarding new staff virtually.

 

Webinar 3: Wednesday, February 10, 2 PM ET / 11 AM PT
Exploring the Pandemic’s Impact on Children’s Well-Being

As the pandemic and social isolation continue, parents and providers are increasingly concerned about their children’s mental health and well-being. This webinar will explore some of the possible responses to the pandemic that children may be showing us at this time. We will discuss strategies providers can implement and share with families to support children’s healthy development.

 

Webinar 4: Wednesday, February 24, 2 PM ET / 11 AM PT
Promoting Positive Parent-Child Interactions Virtually

In this webinar, you will hear from providers who are engaging with families in virtual visits and group socializations. We will discuss the unique opportunities and special considerations they have encountered in their work as they modeled and supported positive parent-child interactions virtually.

 

Webinar 5: Wednesday, March 10, 2 PM ET / 11 AM PT
Exploring the Pandemic’s Impact on Families’ Well-Being

On the one-year anniversary of the pandemic shutdown, we will reflect on the impact of the pandemic on families’ lives and well-being. In this webinar, we will explore how providers can identify family member behaviors that are expected responses to the pandemic, and when those behaviors may need more mental health support.

 

Webinar 6: Wednesday, March 24, 2 PM ET / 11 AM PT
Challenging Conversations with Families Virtually

It’s easy when it’s easy, and it’s hard when it’s hard. Stress, trauma, work schedules, and the new and changing restrictions for the care and education of young children are affecting everyone. For providers and the families with whom we work, life these days feels overwhelming. Finding ways to have challenging conversations with families offers opportunities for us to deepen our relationship with them. In this webinar, you will learn strategies you can immediately use in your work to engage families in challenging conversations virtually.

 

Register Today!

Questions? Contact touchpoints@childrens.harvard.edu